Frequently Asked Questions

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The Swingtradermachine team grants a 30-day free trial to all Internet users who want to use this service. No credit card is needed when you sign up and after the free trial period ends, you should pay for a subscription so you can continue to receive alerts. Then your credit card will automatically be charged the normal monthly subscription fee. In addition, you can cancel your account at any time, but no amount will be refunded and after cancellation your credit card will NO LONGER be charged.

We want to invest directly in the Nasdaq and the S & P500. Thus, TQQQ copies the Nasdaq and UPRO the S & P500, but we add SOXL which is part of semiconductor in order to diversify our portfolio. In addition, we have tried our technical strategy on other securities but we find that the result is far superior with three ETFs.

No. SwingTraderMachine consists of a team of stock traders who have been working since 2017 and decide to share their success with other traders, sending real-time when they buy and sell their positions.

In 2017, we were just starting out, but after so much training, study and research over two years, we were able to find a technical strategy that works with a very consistent Return on Investment (ROI). So, at the start of 2020, one of our team members comes up with the idea of marketing our success. This is when we start to monitor and save our transactions.

We use a technical strategy to trade our buys and sells in the stock market. Usually our technical indicators give us a sell signal for several days but occasionally during the same day.

We send trade alerts on specific ETFs like « SOXL, TQQQ, UPRO, etc…» in real time by email and SMS. These alerts are sent out exactly at the same time that our technical configurations reach our buy or sell area. Therefore, we suggest that you manage your notification settings on your electronic devices so that you receive a signal when messages.

No. We are not a brokerage firm and we do not manage portfolios. We simply provide real-time share buy / sell alerts and you will always have 100% control over your portfolio and trades. Additionally, you are responsible for executing trades yourself using your existing brokerage account.

Absolutely not. No brokerage fees and no commissions. There are no hidden charges and the only cost you will need to pay to use our service is the flat monthly subscription starting at $ 39.99 per month.

No. We offer a subscription plan, billed on a monthly basis after the 30-day free trial. There are no long term contracts and no hidden costs. You can cancel your subscription at any time for any reason. In addition, after paying for your first month’s subscription, your credit card will automatically be charged the normal monthly subscription fee for subsequent months.

Yes. We only trade high quality ETFs  with short term goals. No bitcoin, no penny stocks, no options, no currencies, etc. We only trade ETFs on the S & P500 and NASDAQ.

No. We do not offer real-time alerts for options.

No, we never send purchase alerts during pre-market and post-market hours.

You need to log into your account at swingtradermachine.com and click on the settings tab. Then, in the payment part, you click on the link to update your credit card. Enter your new credit card information on the credit card form on the payment page and click the “Save” button.

You can manage your SwingTraderMachine account settings to receive alerts on your SwingTraderMachine account dashboard. After you are logged in with your credentials on the website, click on your profile icon on top in the right side of the website and you click on «Dashboard». Then, you click on the «Alert» link and you change your phone number and your email address after your update button and you will continue to receive our email and SMS alerts.

You can change your password directly on your profile by logging into the website with your login details. After you are logged in, click on  your profile icon on top in the right side of the website and you click on «Dashboard». Then you click on the “change password” link on the right side of “Account information” to change your password.

Click the “Sign In” button in the upper right corner of the home page, then click the “Forgot Password” button and enter your email address. An internet link will automatically be emailed to you. When you click on this link, a new window will appear asking you to “Reset Password”.

First of all, you need to check your junk mail folder and uncheck stm@swingtradermachine.com as spam. Also, make sure that you whitelist the email address below, that is, as a secure email address. Thus, you should also check your swingtradermachine profile to make sure that you entered your email address correctly when you first created your account. If you still do not receive email alerts, please email us the following: support@swingtradermachine.com or using the contact form in the contact link and we will investigate further on our side.

You can cancel your account in your account dashboard. If, however, you experience any difficulties, just send us a message using the contact form or send an email to the following address: support@swingtradermachine.com and we will close your account.

No, there is no trading strategy that works 100 percent in the stock market. Therefore, SwingTraderMachine will always have winning and losing trades. We know this can be confusing when negative trades occur.